metalfxoffroad.com/pages/dealer-guide

Shopify Collective Retailer Instructions

Welcome to the Metal FX Shopify Collective program.

This guide explains how to sell Metal FX wheels on your store, how order fulfillment works, and what to do if you already have inventory.

Our goal is to make it easy for retailers to sell Metal FX wheels without needing to stock inventory.


How Orders Work

When a customer purchases Metal FX wheels from your website through Shopify Collective, the order flows automatically through the system.

Order process:

  1. Customer places an order on your website

  2. The order is automatically sent to Metal FX through Shopify Collective

  3. Metal FX fulfills the order and ships directly to the customer

  4. Tracking information is automatically sent back to your Shopify store

  5. Your customer receives the order normally

You do not need to manually place orders with Metal FX for Collective products.


If You Already Have Inventory

If you have Metal FX wheels in stock and would prefer to ship the order yourself, you can override the fulfillment request.

To ship the order yourself:

  1. Open the order in Shopify

  2. Cancel the fulfillment request sent to Metal FX

  3. Fulfill the order from your own inventory

  4. Add tracking information

This allows you to ship locally if you already have the product available.


Shipping

Metal FX offers different shipping structures depending on dealer tier.

Current structure:

30% Margin Dealers

  • Free shipping from Metal FX

35% and 40% Margin Dealers

  • Shipping calculated at checkout

Important:
Shipping charged to your customer is controlled by your store's shipping settings.

If you want your customers to see free shipping, you may need to create a free shipping rule in your Shopify shipping settings.


Product Listings

When you import Metal FX products through Shopify Collective, the product listings will automatically include:

  • Product images

  • Product descriptions

  • Wheel sizes

  • Bolt patterns

  • Product specifications

You may edit the product page on your store if needed.


Fulfillment Times

Metal FX ships orders as quickly as possible once fulfillment requests are received.

Typical fulfillment timeline:


Orders ship within 1–2 business days

Tracking information will automatically update in your Shopify order.


Retail Pricing

Metal FX maintains consistent retail pricing across all retailers.

We recommend maintaining the standard retail price to keep pricing consistent across the market.


Need Help?

If you have questions about:

  • importing products

  • fulfillment

  • shipping

  • dealer pricing

  • Shopify Collective setup

please contact: dealer@metalfxoffroad.com

 

Dealer Resources

Retailers can access the latest Metal FX product assets and dealer resources using the links below.

https://www.dropbox.com/scl/fo/410xe4lz96hmpjpsg45wr/AMx2Pp03zEF1BYHXgnPBvRE?rlkey=ydsofjvb4esujq6a8kwb897m7&dl=0

Product Images & Media Library

Download high-resolution product photos for your website and marketing.

Product CSV Files

CSV files can be used to quickly import Metal FX products into your Shopify store.

https://www.dropbox.com/scl/fo/kqfpzo35tscrp62pxvtsz/h?rlkey=2bxj53aq1vl8cs4zgyf75aua4&dl=0

Dealer Price Sheets

View current Metal FX dealer pricing and margin structure.

https://www.dropbox.com/scl/fo/2arly62rjxqbl9joj4wtu/AGiJB2XXumVz-Ak5UsdEyNI?rlkey=w44v9fboc0dwpupkewwa2kkm4&dl=0

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